Citation: Fanaras, N, Gilhool, A, Mandagere, P, and Zhou, L. Understanding Florida Social Workers Workflow. University of Michigan School of Information. April 2022.
In Spring 2022, FCI partnered with graduate student researchers from the University of Michigan’s School of Information to improve the user experience (UX) of the Florida Community Resource Map and to study the needs of social workers in relation to the digital access of resources on behalf of their clients. Explore their results below.